Terms of service

Terms and Conditions for Sew Privy Hair Extensions

Welcome to Sew Privy, your trusted destination for premium quality hair extensions. These Terms and Conditions ("Terms") outline the rules and guidelines governing your use of our website (www.sewprivy.com) and the purchase of our products. By accessing or using our website, you agree to abide by these Terms. Please read them carefully.

Acceptance of Terms

By accessing or using the Sew Privy website, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, please do not use our website.

Sew Privy reserves the right to update or modify these Terms at any time without prior notice. You are responsible for reviewing these Terms periodically for any changes. Your continued use of the website after any such modifications constitutes your acceptance of the new Terms.

Products and Pricing

  • Product Availability:
    Sew Privy strives to ensure the accuracy of product availability and descriptions. However, we cannot guarantee that all products will be available at all times. If a product is unavailable after purchase, we will notify you as soon as possible and offer either a refund or an alternative product.

  • Pricing:
    Prices for products and shipping are listed on the website and are subject to change without notice. While we make every effort to ensure accuracy, Sew Privy is not responsible for pricing errors or inaccuracies. In the event of an error, we will contact you to confirm the correct price before processing your order.

  • Custom Orders:
    Sew Privy offers the option for custom hair orders, specifically for full and half wigs. Please note that custom orders are non-refundable once placed, except in cases of manufacturing defects or shipping errors.

Orders and Payment

  • Order Confirmation:
    When you place an order, you will receive an email confirming receipt of your order. This is not an acceptance of your order, but an acknowledgment that we have received it.

  • Order Processing:
    Orders will only be processed once payment is successfully received. Sew Privy reserves the right to refuse or cancel any order at our discretion, including orders that are suspected of fraud, pricing errors, or any other issue deemed inappropriate.

  • Payment Methods:
    We accept payments via major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods as available on the checkout page. You agree to provide accurate and complete payment information at the time of purchase.

Shipping and Delivery

  • Shipping Policy:
    Please refer to our Shipping Policy for detailed information on shipping methods, processing times, shipping fees, and delivery estimates. Sew Privy is not responsible for delays caused by third-party carriers, weather events, or customs processing for international orders.

  • Risk of Loss:
    Risk of loss or damage to products passes to you upon delivery to the shipping address provided during checkout. You are responsible for tracking and securing your shipment once it leaves Sew Privy’s warehouse.

  • Incorrect Shipping Information:
    Sew Privy is not responsible for packages lost or delayed due to incorrect shipping information provided by the customer. Please ensure that all shipping details are accurate before completing your order.

Returns and Refunds

  • Return Policy:
    Sew Privy has a detailed Return & Refund Policy, which outlines the conditions under which you can return products. We offer returns for unused and unopened hair extensions within 14 days of receiving your order. Used or opened items, as well as custom orders, are not eligible for returns or refunds.

  • Refunds:
    Once your return is processed, we will issue a refund to the original payment method, excluding shipping charges. Refunds can take up to 10 business days to appear in your account, depending on your payment provider.

Privacy and Security

  • Privacy Policy:
    We value your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data. By using our website, you consent to the practices outlined in our Privacy Policy.

  • Data Security:
    Sew Privy uses industry-standard encryption technology to protect your payment and personal information. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.

Intellectual Property

  • Content Ownership:
    All content on the Sew Privy website, including but not limited to text, graphics, logos, images, videos, and trademarks, is the property of Sew Privy or its licensors and is protected by intellectual property laws. You may not use, copy, reproduce, or distribute any content without prior written permission from Sew Privy.

  • Customer Reviews and Feedback:
    By submitting reviews or feedback on our website, you grant Sew Privy a perpetual, royalty-free, non-exclusive license to use, display, and distribute your content for marketing and promotional purposes.

Limitation of Liability

To the fullest extent permitted by law, Sew Privy, its affiliates, employees, and suppliers will not be held liable for any damages arising from the use of, or inability to use, the website or products. This includes, but is not limited to, direct, indirect, incidental, special, or consequential damages.

Indemnification

You agree to indemnify, defend, and hold harmless Sew Privy, its affiliates, officers, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the website, violation of these Terms, or infringement of any third-party rights.

Governing Law

These Terms and any disputes relating to them shall be governed by and construed in accordance with the laws of the state of Maryland without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the courts located within Maryland, MD, for the resolution of any disputes.

Dispute Resolution

Any disputes arising from or relating to these Terms will be resolved through binding arbitration, rather than in court. Arbitration will be conducted under the rules of the American Arbitration Association. The arbitration decision will be final and binding.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Contact Information

For any questions, concerns, or disputes regarding these Terms and Conditions, please contact us at:

Email: hair.info@sewprivy.com
Phone: (917) 708-2085

Thank you for shopping with Sew Privy! We are committed to providing you with the highest quality hair extensions and a seamless shopping experience. By using our website, you are agreeing to our Terms and Conditions, and we look forward to serving you.